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Content Management Solutions
One of the most requested and powerful components of a GeniusLabs Internet Solution is an integrated content management system, which is custom tailored to the exact needs of our clients.
The benefits of an Internet Solution featuring a content management system include:
- The ability to easily update content, images, and multimedia on any and all pages in a website, providing visitors with current, relevant information.
- The ability to modify the appearance of the user interface, including colors, fonts, and layout.
- Less reliance on technical specialists to make content modifications and updates--all content management can be done with minimal to no knowledge of HTML.
To learn more about GeniusLabs' integrated content management systems, contact our sales representatives today.
Site Personalization
Site personalization enables an Internet application to "remember" individual users and visitors,
allowing content and functionality of the application to be adjusted for each unique user/visitor.
The benefits of adding personalization to a website include:
- The ability to greet users/visitors by name once they return to your site, and "remember" user-specific information about them (address, email, payment information) they have already provided.
- The ability for the user/visitor to customize information shown to them by the site, such as weather information for a certain region, sports scores, stock tickers, etc.
- The ability to provide different types of user/visitors completely different information, services, and experiences on the same website.
- Improved relationships with customers by providing them with a specific and personal experience every time they use your site.
To learn more about GeniusLabs' site personalization solutions, contact our sales representatives today.
Customer Relationship Management (CRM) Solutions
Customer Relationship Management encompasses the capture and leveraging of customer information across marketing, sales, service, and support functions to promote loyal relationships and profitable transactions.
GeniusLabs' CRM solutions include:
- Comprehensive, database-driven online "trouble-ticket" support systems.
- The integration of live chat/support services with a website.
- Support/product searching with natural language querying.
- Automated customer data retrieval, report generation, and numerical analysis.
To learn more about GeniusLabs' CRM Solutions, contact our sales representatives today.
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